:root{--bg:#0b0b0c;--panel:#141416;--panel-2:#1b1b1f;--line:#29292f;--text:#f5f5f5;--muted:#9b9ba4;--accent:#ffffff}*{box-sizing:border-box}body,html{margin:0;padding:0;color:var(--text);font-family:Arial,Helvetica,sans-serif}a{color:inherit;text-decoration:none}button,input,textarea{font:inherit}.shell{min-height:100vh;display:grid;grid-template-columns:240px 1fr}.sidebar{border-right:1px solid var(--line);background:#101012;padding:24px 18px}.brand{font-size:18px;font-weight:700;margin-bottom:32px}.nav{display:grid;grid-gap:8px;gap:8px}.nav a{padding:10px 12px;border-radius:10px;color:var(--muted)}.nav a:hover{background:var(--panel-2);color:var(--text)}.main{padding:32px}.grid{display:grid;grid-gap:16px;gap:16px}.grid.cols-4{grid-template-columns:repeat(4,minmax(0,1fr))}.card{background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:18px}.kpi{font-size:28px;font-weight:700;margin-top:8px}.muted{color:var(--muted)}.chat{max-width:860px;margin:0 auto}.messages{height:56vh;overflow:auto;display:grid;align-content:start;grid-gap:12px;gap:12px;padding:18px 0}.bubble{max-width:76%;padding:12px 14px;border-radius:16px;line-height:1.45;white-space:pre-wrap}.bubble.user{justify-self:end;background:#f5f5f5;color:#111;border-bottom-right-radius:5px}.bubble.assistant{justify-self:start;background:var(--panel-2);border:1px solid var(--line);border-bottom-left-radius:5px}.chatbar{display:flex;gap:10px;position:-webkit-sticky;position:sticky;bottom:0;padding:14px 0;background:linear-gradient(180deg,transparent,var(--bg) 28%)}.chatbar input{flex:1 1;background:var(--panel);color:var(--text);border:1px solid var(--line);border-radius:12px;padding:13px 14px;outline:none}.chatbar button{border:0;border-radius:12px;padding:0 18px;font-weight:700;cursor:pointer}.status{display:inline-flex;gap:8px;align-items:center;font-size:13px;color:var(--muted)}.dot{width:8px;height:8px;border-radius:99px;background:#5ee38b}@media (max-width:800px){.shell{grid-template-columns:1fr}.sidebar{display:none}.grid.cols-4{grid-template-columns:1fr 1fr}.main{padding:18px}}.form-grid{display:grid;grid-gap:12px;gap:12px}.auth-card input,.auth-card select,.form-grid input,.form-grid select,.form-grid textarea,.hours-row input,.repeat-row input,.repeat-row select,.repeat-row textarea{width:100%;background:var(--panel-2);color:var(--text);border:1px solid var(--line);border-radius:10px;padding:11px 12px}.form-grid textarea,.repeat-row textarea{min-height:90px;resize:vertical}.repeat-row{display:grid;grid-gap:10px;gap:10px;padding:12px;border:1px solid var(--line);border-radius:12px}.hours-row{display:grid;grid-template-columns:140px 100px 1fr 1fr;grid-gap:10px;gap:10px;align-items:center}.auth-page{min-height:100vh;display:grid;place-items:center;padding:24px}.auth-card{width:min(440px,100%);background:var(--panel);border:1px solid var(--line);border-radius:18px;padding:24px}.link-button{background:transparent;color:var(--muted);border:1px solid var(--line);padding:10px 12px;border-radius:10px;cursor:pointer}.link-button:hover{color:var(--text);background:var(--panel-2)}@media (max-width:800px){.hours-row{grid-template-columns:1fr 1fr}}.workspace-switcher{width:100%;margin:0 0 18px;background:var(--panel-2);color:var(--text);border:1px solid var(--line);padding:10px 12px}.integration-status{align-self:flex-start;font-size:12px;text-transform:capitalize;color:var(--muted);border:1px solid var(--line);border-radius:999px;padding:5px 8px}.notification-link{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:10px 12px;border-radius:10px;color:var(--muted)}.notification-link:hover{background:var(--panel-2);color:var(--text)}.notification-badge{min-width:22px;height:22px;padding:0 6px;display:inline-grid;place-items:center;border-radius:999px;background:#ef4444;color:white;font-size:12px;font-weight:700}.notification-row{width:100%;text-align:left;background:transparent;color:var(--text);border:0;border-bottom:1px solid var(--line);padding:16px 18px;display:flex;justify-content:space-between;gap:14px;cursor:pointer}.notification-row:hover{background:var(--panel-2)}.notification-state{text-transform:capitalize;font-size:12px;color:var(--muted)}.notification-state.unread{color:#fff;font-weight:700}.attention-pill{display:inline-flex;align-items:center;padding:5px 8px;border-radius:999px;font-size:12px;border:1px solid var(--line)}.attention-pill.human{background:rgba(239,68,68,.12)}.attention-pill.ai{background:rgba(34,197,94,.08)}.inbox-layout{display:grid;grid-template-columns:minmax(0,1fr);grid-gap:16px;gap:16px}.thread{display:grid;grid-gap:10px;gap:10px;max-height:58vh;overflow:auto;padding:4px 2px 14px}.thread-message{max-width:76%;padding:11px 13px;border-radius:14px;border:1px solid var(--line)}.thread-message.incoming{justify-self:start;background:var(--panel-2)}.thread-message.outgoing{justify-self:end;background:#f5f5f5;color:#111}.thread-sender{font-size:11px;text-transform:capitalize;opacity:.7;margin-bottom:4px}.staff-composer{display:grid;grid-gap:10px;gap:10px;margin-top:14px;padding-top:14px;border-top:1px solid var(--line)}.staff-composer textarea{min-height:90px;resize:vertical;width:100%;background:var(--panel-2);color:var(--text);border:1px solid var(--line);border-radius:12px;padding:12px}.receptionist-workspace{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(300px,.7fr);grid-gap:16px;gap:16px;align-items:start}.receptionist-sidebar{display:grid;grid-gap:16px;gap:16px;position:-webkit-sticky;position:sticky;top:16px;margin-top:20px}.context-list{display:grid;grid-gap:12px;gap:12px}.context-list>div{display:grid;grid-gap:3px;gap:3px}.context-booking,.internal-note{padding:10px 0;border-bottom:1px solid var(--line)}.receptionist-sidebar textarea{width:100%;min-height:84px;resize:vertical;background:var(--panel-2);color:var(--text);border:1px solid var(--line);border-radius:10px;padding:10px}.unread-count{display:inline-grid;place-items:center;min-width:24px;height:24px;padding:0 7px;border-radius:999px;background:#ef4444;color:white;font-size:12px;font-weight:700}@media (max-width:1000px){.receptionist-workspace{grid-template-columns:1fr}.receptionist-sidebar{position:static;margin-top:0}}.ops-row{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:11px 0;border-bottom:1px solid var(--line)}.severity-pill{display:inline-flex;align-items:center;padding:5px 8px;border-radius:999px;font-size:12px;border:1px solid var(--line);text-transform:capitalize}.severity-pill.warning{background:rgba(245,158,11,.12)}.severity-pill.error{background:rgba(239,68,68,.14)}.severity-pill.info{background:rgba(59,130,246,.1)}:root{--bg:#0a0a0b;--panel:#111113;--panel-2:#17171a;--panel-3:#1d1d21;--line:#27272c;--line-soft:#202024;--text:#f7f7f8;--muted:#94949e;--muted-2:#6f6f78;--success:#65d68b;--danger:#ff6b6b;--warning:#f0b35d}body,html{background:var(--bg)}body{letter-spacing:-.01em}button{color:inherit}button:not(.link-button):not(.nav-group-button):not(.back-button):not(.soft-button):not(.tone-options button){border:0;border-radius:11px;padding:11px 15px;background:#f4f4f5;color:#111113;font-weight:700;cursor:pointer}button:disabled{opacity:.45;cursor:not-allowed}.shell{grid-template-columns:220px minmax(0,1fr)}.sidebar{min-height:100vh;position:-webkit-sticky;position:sticky;top:0;height:100vh;display:flex;flex-direction:column;padding:20px 14px 16px;background:#0e0e10;border-right:1px solid var(--line-soft);overflow:auto}.main{min-width:0;padding:34px clamp(22px,4vw,54px) 48px}.brand-lockup{display:flex;align-items:center;gap:10px;margin:0 6px 24px}.brand-mark{width:34px;height:34px;display:grid;place-items:center;border-radius:10px;background:#f5f5f5;color:#0d0d0f;font-size:11px;font-weight:900;letter-spacing:-.04em}.brand{margin:0;font-size:15px;font-weight:800;letter-spacing:-.03em}.brand-sub{color:var(--muted-2);font-size:11px;margin-top:2px}.workspace-switcher{margin:0 4px 14px;padding:9px 10px;border-radius:10px;background:#151517;font-size:13px}.product-nav{display:grid;grid-gap:3px;gap:3px}.notification-link,.product-nav>a{min-height:39px;display:flex;align-items:center;gap:10px;border-radius:9px;padding:9px 10px;color:#a7a7af;font-size:13px;font-weight:600}.notification-link:hover,.product-nav>a.active,.product-nav>a:hover{background:#19191c;color:#fff}.nav-icon{width:20px;text-align:center;color:#797981;font-size:16px}.product-nav a.active .nav-icon{color:#fff}.nav-group{margin-top:8px;padding-top:8px;border-top:1px solid var(--line-soft)}.nav-group-button{width:100%;display:flex;justify-content:space-between;align-items:center;border:0;background:transparent;color:#92929a;padding:8px 10px;cursor:pointer;font-size:12px;font-weight:700}.nav-group-button:hover{color:#fff}.nav-submenu{display:grid;grid-gap:2px;gap:2px}.nav-submenu a{padding:8px 10px 8px 30px;color:#808089;border-radius:8px;font-size:12px}.nav-submenu a.active,.nav-submenu a:hover{color:#fff;background:#171719}.sidebar-logout{margin-top:auto;padding-top:18px}.sidebar-logout button{width:100%;text-align:left;border:0}.mobile-nav{display:none}.notification-badge{margin-left:auto}h1,h2,h3{letter-spacing:-.035em}h1{font-size:clamp(28px,3.2vw,42px);line-height:1.05;margin:0}h2{font-size:20px}.eyebrow{text-transform:uppercase;letter-spacing:.12em;font-size:10px;font-weight:800;color:#777780;margin-bottom:9px}.card{border-radius:15px;border-color:var(--line-soft)}.text-link{color:#c9c9ce;font-size:13px;font-weight:700}.text-link:hover{color:#fff}.home-header{max-width:1180px;display:flex;justify-content:space-between;gap:20px;align-items:flex-start;margin-bottom:26px}.home-header p{margin:9px 0 0}.receptionist-health{display:inline-flex;align-items:center;gap:8px;padding:8px 11px;border:1px solid var(--line);border-radius:999px;font-size:12px;color:#c7c7cd;white-space:nowrap}.health-dot{width:7px;height:7px;border-radius:999px;background:var(--warning)}.receptionist-health.online .health-dot{background:var(--success);box-shadow:0 0 0 4px rgba(101,214,139,.08)}.attention-banner{max-width:1180px;display:flex;align-items:center;justify-content:space-between;gap:20px;padding:15px 17px;margin-bottom:18px;border:1px solid rgba(255,107,107,.18);background:rgba(255,107,107,.055);border-radius:13px}.attention-banner strong{display:block;margin-bottom:3px}.attention-banner>span{font-size:13px;font-weight:700}.home-metrics{max-width:1180px;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));border-top:1px solid var(--line-soft);border-bottom:1px solid var(--line-soft);margin-bottom:22px}.metric-clean{padding:18px 18px 18px 0}.metric-clean+.metric-clean{padding-left:18px;border-left:1px solid var(--line-soft)}.metric-clean span{display:block;color:var(--muted);font-size:12px;margin-bottom:8px}.metric-clean strong{font-size:27px;letter-spacing:-.04em}.home-grid{max-width:1180px;display:grid;grid-template-columns:minmax(0,1.65fr) minmax(250px,.7fr);grid-gap:16px;gap:16px;align-items:start}.home-panel{padding:0;overflow:hidden}.panel-heading{display:flex;justify-content:space-between;gap:16px;align-items:center;padding:18px;border-bottom:1px solid var(--line-soft)}.panel-heading h2,.panel-heading p{margin:0}.panel-heading p{margin-top:5px;font-size:12px}.conversation-preview{display:flex;justify-content:space-between;gap:15px;align-items:center;padding:14px 18px;border-bottom:1px solid var(--line-soft)}.conversation-preview:last-child{border-bottom:0}.conversation-preview:hover{background:#151517}.conversation-preview strong{font-size:13px}.conversation-preview .muted{font-size:11px;margin-top:4px}.preview-right{display:flex;align-items:center;gap:10px;font-size:11px}.empty-state{padding:52px 20px;text-align:center}.empty-icon{font-size:28px;color:#55555d;margin-bottom:10px}.empty-state p{margin-bottom:0}.home-side{display:grid;grid-gap:16px;gap:16px}.setup-card .setup-icon{width:33px;height:33px;display:grid;place-items:center;border-radius:10px;background:#1b1b1e;margin-bottom:20px}.setup-card.complete .setup-icon{color:var(--success)}.setup-card h3{margin:0 0 7px}.setup-card p{margin:0 0 18px;font-size:13px;line-height:1.5}.setup-list{display:grid;border-top:1px solid var(--line-soft)}.quick-card a,.setup-list a{display:flex;justify-content:space-between;gap:12px;padding:11px 0;border-bottom:1px solid var(--line-soft);font-size:12px;font-weight:700}.quick-card a:last-child,.setup-list a:last-child{border-bottom:0}.primary-link{display:inline-flex;padding:10px 12px;background:#f3f3f4;color:#111;border-radius:9px;font-size:12px;font-weight:800}.quick-card h3{margin-top:0}.auth-redesign{grid-template-columns:minmax(0,1.1fr) minmax(420px,.75fr);padding:0;min-height:100vh;background:radial-gradient(circle at 22% 35%,rgba(255,255,255,.055),transparent 27%),#0a0a0b}.auth-brand{min-height:100vh;padding:36px clamp(28px,6vw,80px);display:flex;flex-direction:column;border-right:1px solid var(--line-soft)}.auth-brand .brand-lockup{margin:0}.auth-value{margin:auto 0;max-width:620px}.auth-value h1{font-size:clamp(40px,5.2vw,72px);line-height:.98;max-width:720px}.auth-value>p{max-width:560px;color:#9898a1;font-size:17px;line-height:1.55}.auth-proof{display:flex;gap:8px;flex-wrap:wrap;margin-top:26px}.auth-proof span,.review-chips span{border:1px solid var(--line);color:#adadb5;padding:7px 10px;border-radius:999px;font-size:11px}.auth-form-wrap{min-height:100vh;display:grid;place-items:center;padding:32px}.auth-card{width:min(430px,100%);background:transparent;border:0;padding:0}.auth-card h2{font-size:30px;margin:0}.auth-card>p{line-height:1.5}.field-label{display:grid;grid-gap:7px;gap:7px}.field-label>span{font-size:12px;font-weight:700;color:#b5b5bc}.auth-submit{margin-top:5px;width:100%;min-height:45px}.auth-status{color:#a7a7b0;font-size:12px;line-height:1.45}.auth-switch{display:flex;justify-content:center;gap:6px;margin-top:20px;color:var(--muted);font-size:12px}.auth-switch button{border:0;background:transparent;color:#fff;padding:0;font-weight:700;cursor:pointer}.onboarding-page{min-height:100vh;background:radial-gradient(circle at 80% 5%,rgba(255,255,255,.045),transparent 22%),var(--bg)}.onboarding-topbar{min-height:78px;display:flex;justify-content:space-between;align-items:center;gap:24px;padding:18px clamp(22px,5vw,64px);border-bottom:1px solid var(--line-soft)}.onboarding-topbar .brand-lockup{margin:0}.onboarding-progress{width:min(240px,36vw);display:grid;grid-gap:7px;gap:7px}.onboarding-progress>span{text-align:right;color:var(--muted);font-size:11px}.progress-track{height:3px;border-radius:99px;background:#202023;overflow:hidden}.progress-fill{height:100%;background:#f2f2f3;transition:width .25s ease}.onboarding-stage{width:min(1080px,calc(100% - 36px));margin:0 auto;padding:clamp(46px,8vw,90px) 0 70px;display:grid;grid-template-columns:minmax(260px,.72fr) minmax(0,1.15fr);grid-gap:clamp(40px,8vw,100px);gap:clamp(40px,8vw,100px);align-items:start}.onboarding-copy{position:-webkit-sticky;position:sticky;top:120px}.onboarding-copy h1{font-size:clamp(34px,4vw,54px)}.onboarding-copy p{color:#92929b;line-height:1.6;font-size:15px;max-width:410px}.onboarding-card{background:#111113;border:1px solid var(--line);border-radius:20px;padding:clamp(20px,3vw,32px);box-shadow:0 26px 70px rgba(0,0,0,.18)}.onboarding-fields{display:grid;grid-gap:17px;gap:17px}.onboarding-fields label{display:grid;grid-gap:7px;gap:7px}.agent-name-field>span,.onboarding-fields label>span{font-size:12px;color:#b6b6bd;font-weight:700}.onboarding-fields small{color:#686870;font-weight:500}.agent-name-field input,.hours-simple input,.onboarding-fields input,.onboarding-fields select,.onboarding-fields textarea,.resource-row input,.resource-row select,.service-builder input{width:100%;border:1px solid var(--line);background:#18181b;color:var(--text);border-radius:11px;padding:12px 13px;outline:none}.knowledge-card textarea,.onboarding-fields textarea{min-height:110px;resize:vertical}.agent-name-field input:focus,.onboarding-fields input:focus,.onboarding-fields textarea:focus,.resource-row input:focus,.service-builder input:focus{border-color:#4b4b52}.service-meta,.two-col{display:grid;grid-template-columns:1fr 1fr;grid-gap:10px;gap:10px}.section-mini-heading{display:flex;justify-content:space-between;gap:10px;align-items:end}.section-mini-heading span{font-size:11px}.section-divider{height:1px;background:var(--line-soft);margin:6px 0}.knowledge-card,.service-builder{display:grid;grid-gap:9px;gap:9px;padding:13px;border:1px solid var(--line-soft);border-radius:13px;background:#0f0f11}.resource-row{display:grid;grid-template-columns:1.4fr .8fr;grid-gap:9px;gap:9px}.back-button,.soft-button{border:1px solid var(--line)!important;background:transparent!important;color:#a7a7af!important;font-weight:700!important}.hours-builder{display:grid;grid-gap:3px;gap:3px}.hours-simple{min-height:58px;display:grid;grid-template-columns:120px 95px 1fr;grid-gap:12px;gap:12px;align-items:center;border-bottom:1px solid var(--line-soft)}.hours-simple:last-child{border-bottom:0}.day-name{font-weight:700;font-size:13px}.toggle-label{display:flex;align-items:center;gap:7px;color:#a9a9b0;font-size:12px}.time-pair{display:grid;grid-template-columns:1fr 22px 1fr;grid-gap:8px;gap:8px;align-items:center}.time-pair span{text-align:center;color:var(--muted);font-size:11px}.receptionist-preview{text-align:center;padding:12px 0 4px}.agent-avatar{width:64px;height:64px;margin:0 auto 18px;display:grid;place-items:center;background:#f3f3f4;color:#111;border-radius:20px;font-size:25px;font-weight:900}.receptionist-preview h2{font-size:30px;margin:0}.receptionist-preview>p{margin:6px 0 26px}.tone-picker{text-align:left;margin:28px 0 18px}.agent-name-field>span,.tone-picker>span{display:block;margin-bottom:9px}.tone-options{display:grid;grid-template-columns:repeat(4,1fr);grid-gap:7px;gap:7px}.tone-options button{border:1px solid var(--line);border-radius:9px;padding:9px 7px;background:#171719;color:#9999a2;cursor:pointer}.tone-options button.selected{background:#f2f2f3;color:#111;border-color:#f2f2f3}.agent-name-field{display:block;text-align:left;margin:18px 0}.review-chips{display:flex;justify-content:center;gap:7px;flex-wrap:wrap;margin:24px 0}.launch-button{width:100%;min-height:47px}.onboarding-actions{display:flex;justify-content:space-between;gap:12px;margin-top:26px;padding-top:20px;border-top:1px solid var(--line-soft)}.next-button{margin-left:auto}.auth-card input,.auth-card select,.form-grid input,.form-grid select,.form-grid textarea,.repeat-row input,.repeat-row select,.repeat-row textarea{background:#17171a;border-color:var(--line-soft)}.repeat-row{background:#101012;border-color:var(--line-soft)}.card{box-shadow:none}@media (max-width:1000px){.home-grid{grid-template-columns:1fr}.home-side{grid-template-columns:1fr 1fr}.onboarding-stage{grid-template-columns:1fr;gap:24px;padding-top:40px}.onboarding-copy{position:static;max-width:680px}}@media (max-width:800px){.shell{display:block}.sidebar{position:static;width:100%;height:auto;min-height:0;padding:14px 16px;border-right:0;border-bottom:1px solid var(--line-soft);overflow:visible}.sidebar .brand-lockup{margin-bottom:12px}.sidebar .product-nav,.sidebar .sidebar-logout{display:none}.workspace-switcher{margin-bottom:0}.main{padding:24px 16px 90px}.mobile-nav{position:fixed;z-index:50;left:10px;right:10px;bottom:10px;display:grid;grid-template-columns:repeat(4,1fr);padding:7px;border:1px solid var(--line);border-radius:15px;background:rgba(18,18,20,.94);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);box-shadow:0 15px 45px rgba(0,0,0,.3)}.mobile-nav a{display:grid;justify-items:center;grid-gap:3px;gap:3px;padding:7px 3px;border-radius:9px;color:#777780}.mobile-nav a.active{color:#fff;background:#1b1b1e}.mobile-nav small{font-size:9px}.home-header{display:grid}.home-metrics{grid-template-columns:1fr 1fr}.metric-clean:nth-child(3){border-left:0;padding-left:0}.metric-clean:nth-child(3),.metric-clean:nth-child(4){border-top:1px solid var(--line-soft)}.home-side{grid-template-columns:1fr}.auth-redesign{display:block}.auth-brand{display:none}.auth-form-wrap{min-height:100vh;padding:26px 20px}.onboarding-topbar{align-items:flex-start}.onboarding-progress{width:42%}.onboarding-stage{width:min(100% - 24px,700px);padding-top:30px}.resource-row,.two-col{grid-template-columns:1fr}.hours-simple{grid-template-columns:1fr 90px;padding:11px 0}.time-pair{grid-column:1/-1}.tone-options{grid-template-columns:1fr 1fr}}@media (max-width:520px){.home-metrics{grid-template-columns:1fr 1fr}.metric-clean strong{font-size:23px}.attention-banner{align-items:flex-start}.attention-banner>span,.onboarding-topbar .brand-sub{display:none}}.improve-grid{max-width:1180px;display:grid;grid-template-columns:minmax(0,1.55fr) minmax(280px,.7fr);grid-gap:16px;gap:16px;align-items:start}.learning-card{padding:18px;border-bottom:1px solid var(--line-soft)}.learning-card:last-child{border-bottom:0}.learning-top{display:flex;justify-content:space-between;gap:14px;align-items:flex-start;margin-bottom:14px}.learning-top h3{margin:4px 0 0}.learning-type{text-transform:uppercase;letter-spacing:.09em;font-size:9px;font-weight:800;color:var(--muted-2)}.confidence{border:1px solid var(--line);border-radius:999px;padding:5px 8px;font-size:10px;color:var(--muted)}.source-question{display:grid;grid-gap:5px;gap:5px;padding:11px 12px;margin-bottom:12px;border-radius:10px;background:#0e0e10;border:1px solid var(--line-soft)}.source-question span{font-size:10px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted-2)}.history-input,.learning-card textarea{width:100%;min-height:110px;resize:vertical;background:#17171a;color:var(--text);border:1px solid var(--line);border-radius:10px;padding:11px 12px}.history-input{min-height:220px}.learning-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:14px}.privacy-note{margin:10px 0 0;color:var(--muted-2);font-size:10px;line-height:1.45}.handover-summary-card{border-color:rgba(240,179,93,.22);background:linear-gradient(180deg,rgba(240,179,93,.045),var(--panel))}.handover-summary-grid{display:grid;grid-template-columns:1fr 1fr;grid-gap:12px;gap:12px}.handover-summary-grid>div{display:grid;grid-gap:4px;gap:4px;padding:11px;border:1px solid var(--line-soft);border-radius:10px;background:#0f0f11}.handover-summary-grid span{color:var(--muted-2);font-size:10px;text-transform:uppercase;letter-spacing:.08em}.handover-summary-grid strong{font-size:12px;line-height:1.45}@media (max-width:1000px){.improve-grid{grid-template-columns:1fr}}@media (max-width:650px){.handover-summary-grid{grid-template-columns:1fr}}.receptionist-control-shell{max-width:980px;margin:0 auto}.receptionist-control-header{display:flex;justify-content:space-between;gap:20px;align-items:flex-start;margin-bottom:22px}.receptionist-control-header p{max-width:650px;line-height:1.55;margin:9px 0 0}.receptionist-command-card{border:1px solid var(--line);border-radius:18px;background:linear-gradient(180deg,#121214,#0f0f11);padding:14px}.receptionist-command-card textarea{width:100%;min-height:150px;resize:vertical;border:0;outline:none;background:transparent;color:var(--text);font-size:17px;line-height:1.55;padding:10px}.command-footer{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:10px 8px 2px;border-top:1px solid var(--line-soft)}.command-footer span{font-size:11px}.receptionist-examples{display:grid;grid-gap:9px;gap:9px;margin-top:14px}.receptionist-examples>span{font-size:11px}.receptionist-examples>div{display:flex;flex-wrap:wrap;gap:7px}.receptionist-examples button{background:#141416!important;color:#aaaab2!important;border:1px solid var(--line)!important;font-size:11px;font-weight:600!important;padding:8px 10px!important}.proposal-card{margin-top:18px;border:1px solid var(--line);border-radius:16px;background:var(--panel);overflow:hidden}.proposal-heading{display:flex;justify-content:space-between;gap:16px;align-items:flex-start;padding:18px;border-bottom:1px solid var(--line-soft)}.proposal-heading h2{margin:0;font-size:18px}.proposal-count{border:1px solid var(--line);border-radius:999px;padding:5px 8px;color:var(--muted);font-size:10px;white-space:nowrap}.proposal-list{display:grid}.proposal-row{display:grid;grid-template-columns:28px 1fr;grid-gap:11px;gap:11px;align-items:start;padding:14px 18px;border-bottom:1px solid var(--line-soft)}.proposal-number{width:24px;height:24px;display:grid;place-items:center;border-radius:8px;background:#1a1a1d;color:var(--muted);font-size:10px;font-weight:800}.proposal-row strong{font-size:12px}.proposal-row .muted{font-size:10px;margin-top:3px;text-transform:capitalize}.proposal-actions{display:flex;justify-content:flex-end;gap:8px;padding:14px 18px}.proposal-empty{padding:22px 18px}.proposal-empty p{margin-bottom:0}.receptionist-status{color:var(--muted);font-size:12px;margin:12px 2px}.receptionist-control-links{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-top:26px;padding-top:18px;border-top:1px solid var(--line-soft)}.receptionist-control-links>div:first-child{display:grid;grid-gap:3px;gap:3px}.receptionist-control-links>div:first-child span{font-size:11px}.receptionist-control-links>div:last-child{display:flex;flex-wrap:wrap;gap:8px 14px}.receptionist-control-links a{color:#aaaab2;font-size:11px;font-weight:700}.receptionist-control-links a:hover{color:#fff}.call-row{display:grid;grid-template-columns:36px minmax(0,1fr) auto;grid-gap:12px;gap:12px;align-items:start;padding:15px 18px;border-bottom:1px solid var(--line-soft)}.call-row:last-child{border-bottom:0}.call-icon{width:32px;height:32px;display:grid;place-items:center;border-radius:10px;background:#18181b;color:#9d9da6}.call-main strong{font-size:13px}.call-main .muted{font-size:11px;margin-top:4px}.call-main p{margin:9px 0 0;font-size:12px;line-height:1.5;color:#c5c5cb}.call-meta{display:grid;justify-items:end;grid-gap:7px;gap:7px;font-size:10px}.bookings-layout{max-width:1180px;display:grid;grid-template-columns:1.1fr .9fr;grid-gap:16px;gap:16px;align-items:start}.booking-row{display:grid;grid-template-columns:74px minmax(0,1fr) auto;grid-gap:12px;gap:12px;align-items:center;padding:14px 18px;border-bottom:1px solid var(--line-soft)}.booking-row:last-child{border-bottom:0}.booking-date{display:grid;grid-gap:3px;gap:3px}.booking-date strong{font-size:12px}.booking-date span{color:var(--muted);font-size:10px}.booking-main strong{font-size:13px}.booking-main .muted{font-size:11px;margin-top:4px}@media (max-width:850px){.bookings-layout{grid-template-columns:1fr}.receptionist-control-header,.receptionist-control-links{display:grid}.call-row{grid-template-columns:32px minmax(0,1fr)}.call-meta{grid-column:2;justify-items:start;display:flex;align-items:center;gap:8px}}.resource-service-picker{display:grid;grid-gap:8px;gap:8px;padding-top:4px}.resource-service-picker>span{font-size:11px}.resource-service-options{display:flex;flex-wrap:wrap;gap:7px}.resource-service-options label{display:inline-flex;align-items:center;gap:6px;padding:7px 9px;border:1px solid var(--line-soft);border-radius:9px;background:#151517;color:#aaaab2;font-size:11px}.resource-service-options input{width:auto;margin:0}.booking-settings-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:12px;gap:12px}.number-with-suffix{display:grid;grid-template-columns:minmax(80px,120px) 1fr;grid-gap:8px;gap:8px;align-items:center}.number-with-suffix>span{color:var(--muted);font-size:11px}.settings-toggle{min-height:62px;display:flex;align-items:flex-start;gap:9px;padding:11px 12px;border:1px solid var(--line-soft);border-radius:10px;background:#111113}.settings-toggle input{width:auto!important;margin-top:2px}.settings-toggle>span{display:grid;grid-gap:3px;gap:3px}.settings-toggle strong{font-size:12px}.settings-toggle small{color:var(--muted);font-size:10px;line-height:1.4}@media (max-width:850px){.booking-settings-grid{grid-template-columns:1fr}}